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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations, including payroll processing, benefits administration, and compliance with employment laws. Proficient in client engagement and communication, ensuring effective support and resolution of HR-related inquiries.
Highest-signal resume keywords
Payroll ProcessingBenefits AdministrationEmployment Law KnowledgeHRIS ImplementationPHR or SHRM-CP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingBenefits AdministrationHRIS ManagementTime and Attendance ManagementData Accuracy MaintenanceEmployee OnboardingEmployee OffboardingCOBRA AdministrationFSA and HSA RemittancesQuarterly and Annual Payroll Reviews
Soft Skills
Verbal CommunicationWritten CommunicationTeam CollaborationClient SupportProblem Solving
Tools & Technologies
Third-Party Payroll PlatformsExcelWordOutlook
Certifications & Qualifications
PHR CertificationSHRM-CP Certification
Industry Keywords
Employment RegulationsHR PoliciesTalent ManagementUnemployment InsuranceWorkers' CompensationCOBRAHIPAA
About the role
Key responsibilities & impact- Perform day-to-day HR operations requiring discretion and judgment within client engagements
- Serve as a point of contact for clients and client employees on HR matters
- Advise clients on employment regulations, laws, and company policies
- Onboard employees, conduct orientation, and process payroll- and benefits-related new-hire paperwork
- Offboard employees, conduct exit interviews, collect company property, and process separation paperwork
- Process client payrolls using third-party payroll platforms
- Collect and review time, attendance, and leave information for DC team members
- Maintain payroll information and inputs, preview payroll changes, and ensure payroll-data accuracy
- Prepare retirement, FSA, and HSA remittances
- Resolve payroll questions and tax notices with payroll vendors
- Support state tax, unemployment insurance, and workers’ compensation registrations for clients
- Conduct quarterly and annual payroll reviews
- Administer benefits enrollments, terminations, changes, COBRA, HIPAA, leave administration, invoices, reconciliations, and renewals
- Assist employees with benefits questions and liaise with brokers and insurance carriers
- Advise clients on HR policies, procedures, and employment laws
- Provide on-site client support as needed
- Support clients across assignments to ensure client service
- Maintain knowledge of HR, talent management, employment law, regulatory, and technology trends
- Participate in initiatives improving the HR Services team
Requirements
What you’ll need- High School Diploma or GED
- 2+ years of relevant work experience
- Ability to work in a team environment as well as independently
- Proficient use of applicable technology
- Demonstrated verbal and written communication abilities across all levels of the organization
- Bachelor’s degree in human resources or related education preferred
- 3–5 years of relevant experience preferred with the preferred degree
- PHR or SHRM-CP certification or other HR/payroll certifications preferred
- Experience managing HR functions across multiple states preferred
- Knowledge of federal, state, and local employment laws and regulations preferred
- Proficiency in Excel, Word, and Outlook preferred
- Experience with different HRIS, including implementation of new systems, preferred
Benefits
Comp & perks- Retirement plan remittances
- FSA and HSA remittances
- Employee benefits administration
- Disability and state/federal leave plan administration
- COBRA and HIPAA benefits support
