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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll processing, including managing payroll systems, ensuring compliance with federal and state regulations, and providing exceptional client service. Proficient in Excel for payroll calculations and reporting, with a strong understanding of retirement plans and payroll tax issues.
Highest-signal resume keywords
Payroll Processing ManagementExcel ProficiencyKnowledge of Federal and State Pay RegulationsExperience with Payroll SoftwareCPP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingW-2 Wage Statement CompletionPayroll Tax CalculationsRetirement Plan ContributionsFLSA ClassificationOff-Cycle Pay CalculationTimekeeping System ManagementClient Relationship ManagementSpreadsheet PreparationPayroll Reconciliation
Soft Skills
Verbal CommunicationWritten CommunicationTeam CollaborationCustomer ServiceProblem Solving
Tools & Technologies
Payroll SoftwareTimekeeping SystemsExcel
Certifications & Qualifications
CPP Certification
Industry Keywords
Payroll RegulationsTaxable and Non-Taxable BenefitsRetirement PlansClient Operations SupportHuman Resources Compliance
About the role
Key responsibilities & impact- Manage the payroll processing function and timekeeping system, if applicable
- Answer payroll-related questions from employees and clients
- Ensure accurate completion of W-2 wage statements
- Prepare and process payroll for multiple clients with varying pay cycles
- Assist clients with payroll tax-related issues, including state registrations; escalate and research tax issues
- Calculate off-cycle paychecks, overtime, partial payments, retirement plan contributions, deductions, and bonuses
- Maintain, reconcile, and track vacation and sick leave balances
- Calculate and reconcile retirement plan contribution calculations
- Utilize multiple payroll systems to perform payroll
- Develop and maintain positive client relationships; respond to and resolve client issues; provide exceptional customer service
- Inform clients and colleagues of changes to or non-compliance with applicable federal and state employment regulations and laws
- Provide guidance to clients to improve operations, support supervisors, and minimize human resources and payroll-related issues
- Other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- 2+ years of relevant work experience
- Ability to work in a team environment as well as independently
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Excel proficiency (e.g., creation of formulas; utilizing functions, preparing spreadsheets for reporting, performing quick calculations for retroactive pay, prorating, etc.)
- Knowledge of federal, state and local pay regulations
- Knowledge of taxable and non-taxable benefit plans
- Knowledge of retirement plans (403b, 401k, 457 plans)
- Knowledge of FLSA classification
- Experience with a variety of payroll software strongly preferred
- CPP certification desired
