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Tech Stack
Tools & technologiesCloudERPETLSDLCSFDCSQL
About the role
Key responsibilities & impact- Own the application portfolio, architecture direction, build-versus-buy decisions, and modernization of homegrown platforms
- Lead application separation, data segregation, and cutover from CBIZ systems
- Manage transition services agreements, exit criteria, vendor contract assignment and consent, and Day-One and standalone readiness
- Participate in ERP selection and implementation, including Microsoft Dynamics or NetSuite
- Partner with the CFO and business partners on standalone financial reporting, close, and audit readiness
- Run technology intake and prioritization based on business case, ownership, value, cost, and capacity
- Build a nimble, product-minded team; retain transferred talent and hire as needed
- Direct application and data integration efforts
- Manage Salesforce CRM and Service Cloud, agency management and benefits administration platforms, and other SaaS and off-the-shelf systems
- Lead homegrown platform development and management across the full software lifecycle using secure SDLC practices
- Manage a development organization with onshore and offshore partners, including vendor selection, SLAs, and performance management
- Implement AI solutions to improve operations and increase delivery velocity and automation
- Partner on AI governance, data handling, and vendor risk
- Apply software capitalization processes and policies with Finance, including time tracking and audit support
- Partner with Benefits and Insurance business leaders to turn needs into outcomes
- Work with infrastructure and security leadership on identity, access, application risk, SOC 2, and PHI/PII requirements
- Own the applications budget, including capex and opex
- Design, build, and deploy a data warehousing strategy; ensure master data management and self-service tools
Requirements
What you’ll need- Credentialed in an applicable area of expertise (law, accounting, tax, product/services)
- At least 10 years of relevant experience in the field or industry
- Strengths in strategic leadership and management
- Excellent verbal and written communication skills
- Collaborative approach to working with internal groups
- Ability to anticipate problems, creatively assess alternatives, and manage conflicts
- Preferred: private equity or sponsor-backed company experience, including board and sponsor reporting
- Preferred: experience with integration platforms, carrier and EDI feeds, and data and analytics platforms
- Preferred: experience with Genesys telephony system
- Preferred: familiarity with DORA or similar delivery metrics and product-oriented delivery models
- Preferred: experience managing software development teams for 10+ years at senior leadership level
- Preferred: experience managing custom-built, off-the-shelf, and SaaS platforms
- Preferred: experience implementing Microsoft Dynamics or NetSuite ERP
- Preferred: experience developing and managing homegrown platforms
- Preferred: Benefits and Insurance industry experience, including Applied Epic or Vertafore AMS360
- Preferred: Salesforce.com experience, including CRM and Service Cloud
- Preferred: experience directing application and data integration efforts
- Preferred: experience leading a carve-out, divestiture, or TSA-based separation
- Preferred: experience selecting and implementing enterprise ETL tools
- Preferred: experience managing large SQL environments
- Preferred: demonstrated success implementing AI solutions and driving AI use within development teams
- Preferred: experience managing teams using onshore and offshore partners
- Preferred: working knowledge of software capitalization processes and policies
- Preferred: ability to run technology intake and prioritization processes
- Preferred: bachelor's degree in computer science, information systems, or related field; advanced degree a plus
- Preferred: strong collaboration skills and desire to partner with the business
Benefits
Comp & perks- Hybrid work arrangement
- Opportunities for personal and professional growth
- Employer-of-choice environment with recognition and appreciation for contributions