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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Arizona workers' compensation claims, including evaluating and adjusting claims, negotiating settlements, and ensuring compliance with state laws. Proficient in communication and organizational practices to support client satisfaction and effective claims handling.
Highest-signal resume keywords
Workers’ Compensation Claims ExperienceArizona Adjuster AuthorizationClaims Handling ExperienceStrong Communication SkillsBilingual (Spanish) Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationReserve RecommendationsInvoice Review and ApprovalSettlement NegotiationClaim Payment AuthorizationSubrogation Claims AssessmentDisability Rate ComputationReport PreparationClaims System Diary MaintenanceClient Communication Coordination
Soft Skills
Organizational SkillsPriority Management
Tools & Technologies
Claim Payment Program
Certifications & Qualifications
Arizona Adjuster Authorization
Industry Keywords
Workers’ CompensationMunicipal AccountsPublic-Sector AccountsCorporate Claim-Handling StandardsClient Satisfaction
About the role
Key responsibilities & impact- Investigate, evaluate and adjust Arizona workers’ compensation claims
- Establish reserves and provide reserve recommendations within authority levels
- Review, approve or oversee medical, legal, damage estimate and miscellaneous invoices
- Negotiate disputed bills and invoices
- Authorize and make claim payments using a claim payment program
- Negotiate settlements according to corporate standards, client instructions and state laws
- Select, refer and supervise claim files sent to outside vendors
- Assess and monitor subrogation claims
- Review and maintain claim-system diaries
- Prepare reports detailing claim status, payments and reserves
- Compute disability rates in accordance with state laws
- Coordinate communications with clients, claimants and other parties
- Provide notices of qualifying claims to excess/reinsurance carriers
- Handle complex claims with minimal supervision
- Conduct claim reviews and training sessions for designated clients
- Attend hearings, mediations and informal legal conferences
- Comply with corporate claim-handling standards and client instructions
- Support client satisfaction
Requirements
What you’ll need- Five or more years of Workers’ Compensation claims experience
- Current Arizona Adjuster Authorization (ICA AZ Adjuster Authorization)
- Arizona claims handling experience
- Ability to effectively manage priorities and maintain strong organizational practices
- Strong written and verbal communication skills
- Ability to work in a hybrid environment, including onsite training and periodic in-office attendance
- Experience handling municipal or public-sector accounts preferred
- Bilingual (Spanish) proficiency highly valued but not required
- CCMSI does not provide visa sponsorship for this position
Benefits
Comp & perks- 4 weeks paid time off that accrues throughout the year in accordance with company policy
- 10 paid holidays in the first year
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Employee Stock Ownership Plan (ESOP)
- Internal training and advancement opportunities
- Supportive, team-based work environment
- Potential eligibility for bonuses or additional forms of pay