Fortellis Integration Consultant, BPC

CDK Global

. Manage and execute on-site and remote initial delivery of CDK software, applications, and business process consulting and training .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing software delivery and integration processes, particularly with CDK applications in the automotive industry. Proficient in troubleshooting, client consulting, and coordinating technical assessments while maintaining strong communication and organizational skills.

Highest-signal resume keywords

CDK Applications SupportAPI Integration CertificationTroubleshooting Software IssuesTechnical ConsultingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Requirements AnalysisTroubleshooting SkillsTesting SoftwareENGLISH Query LanguageDMS Operating SystemCDK Applications KnowledgeTechnical Integration AssessmentsSimulation TestingDocumentation StandardsProcess Improvement

Soft Skills

Strong Communication SkillsOrganizational SkillsClient ConsultationExpectation ManagementAbility to Work Independently

Tools & Technologies

MS Office ProductsCDK SoftwareData & Fortellis ProductsDMS Applications

Industry Keywords

Automotive IndustryAutomotive Dealership ManagementIndependent Software VendorsBusiness Process Consulting

About the role

Key responsibilities & impact

Manage and execute on-site and remote initial delivery of CDK software, applications, and business process consulting and training
Provide technical consulting to Independent Software Vendors (ISVs) and manage vendors through the API integration certification process
Work with multiple vendors simultaneously at various certification stages
Liaise with Account Management teams to provide client progress updates and facilitate sales opportunities for consulting and other CDK products
Coordinate with Data & Fortellis Sales Engineers to provide technical integration assessments for third-party vendor applications
Provide technical support to the Data & Fortellis R&D team and certify Data & Fortellis products before release for ISV use
Troubleshoot product development and production support application integration issues
Serve as the Tier 3 escalation point for production support issues escalated by Data & Fortellis Support
Coordinate and manage customer simulation testing of DMS applications and API changes with integrating ISVs
Acquire and maintain in-depth knowledge of integrated CDK applications
Contribute to continuous organizational process improvement, including documenting standards and best practices

Requirements

What you’ll need

At least 5 years experience working with software requirements, troubleshooting software issues, and testing software to ensure that it meets requirements
At least 5 years experience working with and/or supporting CDK applications such as CRM, F&I, Accounting, Parts, and Service
Proficiency in working with ENGLISH query language and DMS operating system
Preferred experience within the automotive industry and automotive dealership management
Ability to consult with client’s staff at all levels
Ability to work independently with little supervision in a fast-paced environment
Must possess excellent troubleshooting skills
Strong communication skills required for this customer-facing position
Strong organizational skills and ability to manage multiple concurrent projects
Understanding of business environments and associated processes and ability to communicate about them to a technical audience
Ability to effectively manage expectations of Customers, Product/Program/Project Managers, Developers, and QA Engineers
Proficiency with MS Office products
Ability to work remotely with clients
Open to travel for internal meetings as required
Must be legally authorized to work in the United States without current or future employment-based visa sponsorship

Benefits

Comp & perks

Annual performance bonus
Medical benefits
Dental benefits
Vision benefits
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement