Manager, Renewal Platform Specialist

CDK Global

. Scale the team, improve efficiency, and implement best-practice standards .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSenior💰 $117,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to develop high-performing teams while utilizing data-driven strategies to optimize resource allocation and performance. Proven expertise in sales processes and methodologies, with a focus on continuous improvement and adherence to company standards.

Highest-signal resume keywords

Team LeadershipData AnalysisSales Process KnowledgeCoaching and MentoringSaaS Enterprise Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Decision MakingPerformance MonitoringResource AllocationSales StrategiesChange ManagementUtilization ReportingGoal SettingCompliance ManagementPerformance PlanningTraining and Development

Soft Skills

Coaching AbilitiesCommunication SkillsFeedback ProvisionOrganizational SkillsEmployee Engagement

Industry Keywords

SaaSPre-SalesAutomotive ExperienceSales StandardsBest Practices

About the role

Key responsibilities & impact

Scale the team, improve efficiency, and implement best-practice standards
Develop and execute data-driven plans aligned with CDK’s business goals, including resource allocation, communication plans, performance monitoring, coaching and development, change management, standards, processes, and best practices
Optimize team efficiency and resource allocation to meet evolving business needs
Ensure Regional Sr. Platform Specialists provide coaching and development across designated regional teams
Implement structured coaching and development programs for continuous professional growth and skill enhancement
Define utilization reporting, team alignment, and resourcing with the Platform Specialist Operations team
Establish feedback mechanisms for evaluating Platform Specialist role performance
Collaborate with Product Marketing and Operations to define and complete training and certifications
Oversee creation and execution of performance plans and maintain documentation
Ensure adherence to sales standards and processes
Assess individual and team performance and make resource adjustments as necessary
Facilitate individual and team goal setting aligned with CDK’s business goals and strategies
Use data and analytics to inform strategic decisions, identify trends, and drive continuous improvement
Follow CDK Global policies and procedures
Complete mandatory compliance tasks and acknowledgements
Meet or exceed performance expectations
Hire and train new employees
Organize workflow and clarify duties and delegated tasks
Set performance goals, monitor productivity, and provide feedback and coaching
Ensure adherence to legal and company policies and procedures, including disciplinary action when necessary
Role model company values and leadership expectations

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Demonstrated experience leading and developing teams with strong coaching and mentoring abilities
Proven high employee engagement track record
Proven ability and success analyzing data and trends to inform strategic decisions
4+ years’ experience as a Manager of pre sales roles OR proven track record of leadership in a role demonstrating knowledge of the sales process and the impact of a pre-sales solution team
Ability to travel up to 35%, including overnight travel
SaaS enterprise solution background
Strong sales acumen with a proven track record in sales or pre-sales
Deep understanding of sales processes, sales strategies, and methodologies
Automotive experience desired but not required
Must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship
Ability to perform essential job functions satisfactorily, with reasonable accommodations where applicable

Benefits

Comp & perks

Annual performance bonus
Medical benefits
Dental benefits
Vision benefits
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
Reasonable accommodations for employees with disabilities