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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consulting, training, and implementing CDK Global solutions while maintaining proficiency in automotive industry processes. Capable of managing customer relationships, facilitating training sessions, and ensuring client readiness for go-live.
Highest-signal resume keywords
Retail Automotive Management ExperienceConsulting and Training on CDK Global SolutionsCustomer Functionality and Configuration Needs AssessmentValid Driver's License and Passport2+ Years of Retail Automotive Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CDK Global SolutionsCustomer Configuration Needs AssessmentProject Status DocumentationTraining Goal SettingAutomotive Industry Proficiency
Soft Skills
Adaptability to Learning StylesMentoring and TrainingGroup Dynamics ManagementCustomer Experience ImprovementCommunication with Key Personnel
Certifications & Qualifications
Associates Degree or Equivalent Knowledge/Experience
Industry Keywords
Retail AutomotiveCustomer Go-Live ReadinessOn-Site Leadership SupportWork-In-Process ActivitiesTravel Requirements
About the role
Key responsibilities & impact- Consult, install, and train customers on CDK Global solutions
- Understand products within assigned workflows, including parts, service, accounting, and sales
- Determine customer functionality and configuration needs and make recommendations
- Verify and validate setup configurations and conversion data
- Conduct status meetings with key customer personnel and finalize action plans for open issues
- Complete daily trip reports documenting project status
- Facilitate work-in-process activities and ensure client go-live readiness
- Monitor customer trainee progress and set training goals
- Maintain proficiency in products, processes, and the automotive industry
- Respond to participant questions and adapt training content to participant learning styles
- Manage group and individual dynamics to achieve training objectives
- Mentor and train new associates
- Monitor and document associate trainee progress
- Support on-site leadership efforts and improve customer experience and project quality
- Perform other related duties as assigned
Requirements
What you’ll need- Able to travel 100% including flying and extended driving
- Available to fulfill periodic weekend travel and/or work requests
- Flexible to non-standard working conditions, including standing and walking
- 2 or more years of Retail Automotive experience
- Retail Automotive Management Experience is required
- Associates Degree or equivalent knowledge/experience
- Valid Passport for North American, Canada and Caribbean travel
- Must have a valid driver's license and eligible to rent a car
- Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship
Benefits
Comp & perks- Annual performance bonus
- Medical benefits
- Dental benefits
- Vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement