Collections Specialist

CECO Environmental Corporation

. Lead collection efforts for overdue accounts using strategic, account-specific collection plans .

Posted 10/14/2026full-timeCincinnati • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in debt collection and accounts receivable management, with a strong focus on compliance with FDCPA and CFPB guidelines. Proven ability to negotiate repayment terms and implement process improvements while maintaining customer relationships.

Highest-signal resume keywords

Debt CollectionAccounts Receivable ManagementNegotiation SkillsAnalytical AbilitiesCollection Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt CollectionCredit ControlAccounts Receivable ManagementCollection ProceduresCredit LawsLegal GuidelinesAging AnalysisPayment PlansBilling Discrepancy ResolutionCollection Performance Reporting

Soft Skills

Negotiation SkillsPersuasion SkillsInterpersonal SkillsAttention to DetailProfessionalism

Tools & Technologies

Collection SoftwareCRM SystemsMS Office Suite

Industry Keywords

FDCPA ComplianceCFPB GuidelinesState LawsCollection Process Improvements

About the role

Key responsibilities & impact

Lead collection efforts for overdue accounts using strategic, account-specific collection plans
Serve as the primary contact for delinquent accounts and secure payments while maintaining customer relationships
Analyze aging reports and account histories to identify high-risk receivables
Negotiate repayment terms, settlements, and payment plans
Investigate and resolve billing discrepancies, disputes, and customer inquiries
Document collection activities, communications, and outcomes in the collection management system
Monitor account performance and escalate high-risk or long-standing delinquencies to management
Ensure compliance with FDCPA, CFPB guidelines, applicable state laws, and company policies
Prepare collection performance, aging analysis, and recovery forecast reports
Identify and implement collection process and workflow improvements

Requirements

What you’ll need

Minimum of 3 years of experience in debt collection, credit control, or accounts receivable management
High School diploma required
Associate’s/Bachelor degree in Finance, Accounting, Business Administration, or related field preferred
Deep understanding of collection procedures, credit laws, and legal guidelines
Excellent negotiation, persuasion, and interpersonal skills
Strong analytical abilities and attention to detail
Ability to handle a high volume of accounts professionally and tactfully
Proficiency with collection software, CRM systems, and MS Office Suite
Proven track record of meeting or exceeding collection targets
Compliance with company attendance standards
Ability to perform the listed physical activities and sedentary work requirements
Ability to visit manufacturing and suppliers’ facilities as required

Benefits

Comp & perks

Medical insurance plans
Dental coverage
Vision coverage
Employee 401(k)
Tuition reimbursement
Diverse and inclusive work environment
Equal opportunity workplace
Accessibility assistance or accommodation