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Client Onboarding Project Manager
Cedarstone. Lead and drive onboarding plans, timelines, and cross-functional team tasks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and implementation, with a strong focus on onboarding processes and cross-functional collaboration. Proficient in developing process documentation and managing client service workflows.
Highest-signal resume keywords
Project ManagementImplementationProcess DocumentationClear CommunicationOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding PlansWorkflow RequirementsClient Service WorkflowsDonation ProcessingPayroll Management
Soft Skills
Exceptional OrganizationClear Communication
Tools & Technologies
Onboarding ChecklistsImplementation Roadmaps
Industry Keywords
Professional ServicesNonprofit OperationsAccounting OperationsCross-Functional Team Coordination
About the role
Key responsibilities & impact- Lead and drive onboarding plans, timelines, and cross-functional team tasks
- Coordinate collection of essential setup details, including system access, banking, payroll, and workflow requirements
- Partner with internal leaders to ensure receiving teams are fully prepared
- Clarify workflow expectations before project completion
- Continuously refine onboarding checklists, templates, and tools
- Proactively keep leadership informed of timeline or scope risks
- Partner with Client Experience and Financial Operations teams
- Design implementation roadmaps for new clients and expanded services
Requirements
What you’ll need- Professional experience in project management, implementation, professional services, nonprofit operations, or accounting operations
- Exceptional organization skills
- Clear communication
- Ability to build highly functional process documentation
- Familiarity with AP, payroll, donation processing, or client service workflows is a plus
- Full-time, 40-hour-per-week availability
- Must be based in one of the registered states: Arkansas, Arizona, Colorado, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Michigan, North Carolina, Ohio, Tennessee, or Texas
Benefits
Comp & perks- Medical insurance (approximately 75% employer-paid)
- 401(k) plan with company matching
- 10 paid holidays plus generous PTO
- Optional dental, vision, and supplemental insurance
- Flexible, remote-friendly culture
- Work from home or hybrid arrangement
- Fully remote option from registered states