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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic accounts and driving business growth through effective leadership, financial acumen, and customer relationship management. Proficient in developing and executing commercial strategies, navigating cross-functional teams, and aligning technology roadmaps with customer needs.
Highest-signal resume keywords
Strategic Account ManagementBusiness Development ManagementFinancial AcumenOperations and Supply Chain ExperienceExecutive Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process ManagementData AnalyticsContract NegotiationP&L AnalysisSolution Development
Soft Skills
LeadershipCommunicationTeamworkCollaborationConflict Resolution
Tools & Technologies
CRM
Industry Keywords
Electronics ManufacturingIT InfrastructureCustomer SatisfactionMarket KnowledgeBusiness Expansion
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead a team of Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers
- Manage and grow a portfolio of significant or strategic accounts in Celestica’s Connectivity and Cloud Solutions business
- Serve as the global strategic business interface for a major strategic account
- Develop account and engagement strategies to drive three-year growth plans
- Drive portfolio profitability and financial performance with operations, supply chain, and engineering
- Identify customer needs, expectations, and growth opportunities
- Identify and enter new markets, customers, and solutions
- Direct sales and growth staff to create solutions and strategies for business awards
- Lead commercial strategy and contract negotiations
- Drive overall customer satisfaction
- Develop executive-level internal and external presentations and communications
- Manage customer relationships, issues, projects, and escalations
- Lead new business development, including growth/bookings, RFPs/RFQs, P&L analysis, solution development, and CRM
- Review internal metrics and drive action through cross-functional leadership
- Address business continuity, IT and physical site security, sustainability, and green initiative requirements
- Support commercial management, including contracts, reconciliation claims, and pricing
- Align customer and Celestica technology roadmaps, forecasting, future needs, and internal capabilities
- Support customer manufacturing and services site visits
- Develop and maintain account strategic plans with internal stakeholders
- Achieve revenue growth, new bookings, financial targets, strategic plans, customer satisfaction, and business expansion goals
Requirements
What you’ll need- Twelve-plus years of relevant experience in electronics manufacturing, IT infrastructure product engineering, and/or related electronics field in sales/BD or account management roles
- Bachelor’s degree in a related field or equivalent combination of education and experience
- Executive relationship management
- Sales process and business development management
- Industry, market, and technology knowledge
- Operations and supply chain experience
- Financial and business acumen
- Understanding of data analytics
- Commercial skills including contracts, financials, and quotations
- Leadership, communication, teamwork, collaboration, conflict resolution, and leading through change
- Ability to lead and navigate cross-functional teams in a matrix organization
- Excellent understanding of Celestica's capabilities, offerings, sites, and key functional teams
- Overnight travel is required
- Ability to meet periodic sustained visual concentration demands on a computer monitor and detailed data