Account Relations Manager II

Centene Corporation

. Act as a liaison with vendors and business partners to build strong, continuous relationships and understand business requirements, needs, and service expectations .

Posted 9/16/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $63,600 - $114,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong vendor management capabilities, including relationship building, performance assessment, and compliance monitoring. Proficient in utilizing data analytics tools to drive process improvements and enhance vendor training and support.

Highest-signal resume keywords

Vendor Management ExperiencePerformance Data AnalysisRelationship BuildingTraining CoordinationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisRoot Cause AnalysisReport BuildingProgram Compliance MonitoringBusiness Requirement Assessment

Soft Skills

CommunicationProblem SolvingCollaboration

Tools & Technologies

AWSCalabrioSalesforceAscendExcelPower BI

Industry Keywords

Vendor RelationshipsBusiness PartnershipsClaims HandlingEscalation ManagementSales Experience

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Act as a liaison with vendors and business partners to build strong, continuous relationships and understand business requirements, needs, and service expectations
Work alongside vendor management team members to maintain complex vendor relationships and enhance vendor experience
Communicate with vendors to ensure member or provider satisfaction and performance
Assess key performance data to monitor and measure productivity of specific programs and program compliance
Build reports using key performance data for metrics and process improvement identification
Liaise between internal departments and vendors to handle escalations, including claims
Represent the company/department in new business and process implementations from initial launch through day-to-day interactions
Seek new business opportunities with vendors to create collaborative relationships supporting compliance with standards and requirements
Perform root cause analyses with vendors to identify business issues and problems
Liaise with workforce management and training teams to schedule and support vendor training
Work directly with vendors on training, planned maintenance, and other services to educate and provide product/service updates
Comply with all policies and standards
Perform other duties as assigned

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Bachelor's degree
2–4 years of related experience
Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position may substitute
Sales, call center, and vendor management experience preferred
Familiarity with AWS, Calabrio, Salesforce, Ascend, Excel, and Power BI preferred

Benefits

Comp & perks

Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Diversity-focused equal opportunity employer