Account Relations Manager II

Centene Corporation

. Act as a liaison with vendors and business partners to build continuous relationships and understand business requirements, needs, and service expectations .

Posted 9/15/2026full-timeRemote • Missouri • United StatesJuniorMid-Level💰 $63,600 - $114,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor relationship management, performance data assessment, and process improvement. Capable of coordinating training and ensuring compliance with business requirements and standards.

Highest-signal resume keywords

Vendor Relationship ManagementPerformance Data AssessmentProcess ImprovementRoot Cause AnalysisVendor Training Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Report BuildingKey Performance Data AnalysisProgram Compliance AssessmentBusiness Requirements UnderstandingProcess Improvement Identification

Soft Skills

CommunicationCollaborationProblem-SolvingRelationship Building

Industry Keywords

Vendor ManagementBusiness PartnershipsCompliance StandardsEscalation HandlingTraining Support

About the role

Key responsibilities & impact

Act as a liaison with vendors and business partners to build continuous relationships and understand business requirements, needs, and service expectations
Work alongside vendor management team members to maintain complex vendor relationships and enhance vendor experience
Communicate with vendors to ensure member or provider satisfaction and performance
Assess key performance data to monitor and measure productivity and program compliance
Build reports using performance data to develop metrics and identify vendor process improvements
Liaise between internal departments and vendors to handle escalations, such as claims
Represent the company/department in new business and process implementations from launch through day-to-day interactions
Seek new business opportunities with vendors to create collaborative relationships supporting compliance standards and requirements
Perform root cause analyses with vendors to identify business issues and problems
Liaise with workforce management and training teams to schedule and support vendor training
Work directly with vendors on training, planned maintenance, and other services to educate them and provide product/service updates
Perform other duties as assigned
Comply with all policies and standards

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Bachelor's degree
2–4 years of related experience
Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position may substitute
Knowledge of vendor relationship management and business requirements
Ability to assess key performance data and program compliance
Ability to build reports and identify process improvements
Ability to perform root cause analyses
Ability to coordinate vendor training and support product/service updates

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Competitive pay