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Behavioral Health Care Manager, LPC, LCSW, RN
Centene Corporation. Develop, assess, and coordinate holistic care management activities for populations with significant mental/behavioral health needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in holistic care management for populations with mental and behavioral health needs, including crisis intervention and coordination of community resources. Proficient in clinical documentation and compliance with healthcare regulations while providing member advocacy and education.
Highest-signal resume keywords
Master's Degree In Mental Health Or Social WorkLCSW, LPC, Or Direct Behavioral Health RN ExperienceClinical Documentation SkillsExperience With Government ProgramsBilingual English/Spanish Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health AssessmentCare Plan DevelopmentCrisis InterventionMedication MonitoringMental Health First Aid Training
Soft Skills
Problem-SolvingCommunicationAttention To DetailOrganizational SkillsTime Management
Tools & Technologies
Microsoft Office SuiteMS OutlookWordExcelPowerPointOneNoteTeamsZoom
Certifications & Qualifications
Licensed Behavioral Health ProfessionalRN With BH Experience
Industry Keywords
Mental HealthBehavioral HealthCrisis CallsCommunity ResourcesService Authorizations
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for populations with significant mental/behavioral health needs
- Evaluate member service needs and develop or contribute to care plans/service plans
- Educate members, families, and caregivers on available services, benefits, preventive care, procedures, treatment options, referrals, medications, and healthcare benefits
- Evaluate complex and high-risk members' mental/behavioral health needs and recommend plans of care
- Act as liaison and member advocate between members/families, physicians, and facilities/agencies
- Support members with mental/behavioral health conditions including depression, bipolar disorder, schizophrenia, borderline personality disorder, PTSD, substance use disorder, and self-injurious behavior
- Conduct frequent home and/or other site visits to assess member needs and collaborate with resources
- Provide subject matter expertise and operational support for behavioral health activities, including crisis calls, mental health first aid training, field safety, de-escalation, and medication monitoring
- Educate on and coordinate medical, behavioral, and social community resources
- Coordinate service authorizations for services such as meals, employment, housing, foster care, transportation, and activities of daily living
- Ensure appropriate referrals and access to providers, specialists, and community resources
- Maintain accurate documentation in the electronic care management system and support compliance with clinical, state, and federal guidelines
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Work Monday–Friday, 8:00 AM–5:00 PM CST
Requirements
What you’ll need- Master's degree in Mental Health or Social Work OR graduation from an Accredited School of Nursing
- 2–4 years of related behavioral health/mental health experience
- LCSW, LPC, or direct Behavioral Health RN experience required upon application submission
- Licensed Behavioral Health Professional or RN based on state contract requirements (e.g., LPC, LCSW, LMFT, or RN with BH experience) required
- Strong clinical documentation, problem-solving, communication, attention to detail, organizational, and time management skills
- Proficient technology skills and direct experience with Microsoft Office Suite and video conferencing applications, including MS Outlook, Word, M365 Copilot, Excel, PowerPoint, OneNote, Teams, and Zoom
- Ability to work independently with minimal supervision
- Experience working with government and state-sponsored programs, such as STAR Kids, CHIP, Medicaid, or MDCP
- Bilingual English/Spanish skills are a plus but not required
- Must accommodate child/adolescent members' school schedules when needed
- Must travel to Amarillo, Lubbock, Canyon, Plainview, Hereford, or Levelland, Texas
- Frequent home and/or other site visits required
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Mileage is reimbursed for travel