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Business Analyst III – Contact Center Operations
Centene Corporation. Perform analysis and interpretation to link business needs and objectives for the assigned function .
Posted 9/25/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $70,100 - $126,200 per yearWebsite
About the role
Key responsibilities & impact- Perform analysis and interpretation to link business needs and objectives for the assigned function
- Support business initiatives through data analysis, identification of implementation barriers, and user acceptance testing of systems
- Identify and analyze user requirements, procedures, and problems to improve existing processes
- Perform detailed analysis on multiple projects, recommend potential business solutions, and ensure successful implementations
- Identify ways to enhance performance management and operational reports related to new business implementation processes
- Coordinate with business units and departments in developing and delivering training programs
- Develop, share, and incorporate organizational best practices into business applications
- Diagnose problems and identify opportunities for process redesign and improvement
- Formulate and update departmental policies and procedures
- Serve as subject matter expert on the assigned function product to ensure operational performance
- Comply with all policies and standards
Requirements
What you’ll need- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
- Experience supporting contract administration, procurement, compliance, or vendor management activities, including contract review, drafting support, tracking approvals, and ensuring timely execution of agreements highly preferred
- Knowledge of regulatory compliance programs, preferably including Section 1557, healthcare operations, or other regulatory environments requiring policy interpretation, documentation, and cross-functional coordination strongly preferred
- Bachelor’s degree in related field or equivalent experience
- 4–6 years of business process or data analysis experience, preferably in healthcare
- Project management experience preferred
- Must comply with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity