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Business Automation Analyst I
Centene Corporation. Execute bulk claims automation requests using established procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, including validation, investigation, and resolution, while supporting automation initiatives and maintaining documentation. Proficient in data analysis and customer support, with a focus on process adherence and attention to detail.
Highest-signal resume keywords
Claims ProcessingData ValidationAutomation Tool ExperienceCustomer SupportBasic SQL
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ReviewClaims AdjustmentData AnalysisAutomation KnowledgeBasic SQLExcelAttention to DetailProcess DocumentationError CorrectionUAT Support
Soft Skills
Strong CommunicationCustomer SupportProcess Adherence
Tools & Technologies
Microsoft OfficeExcelMacro Express
Industry Keywords
Claims OperationsMedical BillingClaims Payment SupportAutomationClaims Processing Fundamentals
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Execute bulk claims automation requests using established procedures
- Validate automation eligibility and results
- Perform claims review, investigation, adjustment, and resolution for claims, appeals, inquiries, and payment discrepancies
- Support automation maintenance activities, including updates and configuration changes, with guidance
- Perform basic data validation and analysis using Excel and/or entry-level SQL
- Confirm automation outcomes and identify exceptions
- Assist in documenting workflows, job aids, and process steps
- Capture notes for current-state and proposed changes
- Correct identified errors
- Support requirements gathering by collecting inputs, clarifying operational needs, and documenting outcomes
- Respond to automation questions and issues from internal and external customers
- Escalate requests appropriately
- Participate in testing activities, including UAT support and regression checks
- Perform post-implementation validation
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
- High school diploma or equivalent required
- 1–3 years of claims-related experience in claim processing, claims payment support, medical billing, or claims operations
- Working knowledge of Microsoft Office applications, including Excel, Word, and Outlook
- Claims processing fundamentals and attention to detail
- Basic analysis, validation, and exception handling
- Strong customer support and communication
- Process adherence and documentation support
- Intro automation knowledge
- Automation tool experience (Macro Express) preferred
- Technical aptitude preferred
- Exposure to beginner-level SQL preferred or willingness to learn
- Coding experience preferred
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plan
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible work approach with remote, hybrid, field, or office work schedules
- Competitive pay
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity