Care Coordinator II

Centene Corporation

. Support care management activities and assigned teams to ensure provider services, continuity of care, and member satisfaction .

Posted 11/9/2026full-timeRemote • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management activities, member outreach, and coordination with healthcare providers to ensure continuity of care and member satisfaction. Proficient in documenting member care needs and maintaining records in compliance with regulatory guidelines.

Highest-signal resume keywords

Member OutreachCare CoordinationService AssessmentsRegulatory ComplianceMember Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementDocumentationService PlansMember Records MaintenanceNeeds IdentificationReferral ManagementAssessment SupportResource Knowledge

Soft Skills

CommunicationInterpersonal SkillsProblem-Solving

Industry Keywords

Continuity Of CareHealthcare ProvidersCommunity-Based OrganizationsDisease ManagementContractual Requirements

About the role

Key responsibilities & impact

Support care management activities and assigned teams to ensure provider services, continuity of care, and member satisfaction
Conduct member outreach by telephone or home visits
Engage members to discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Respond to member and provider inquiries, requests, and concerns related to care plans/service plans
Communicate with care managers, practitioners, and others to facilitate member services
Support service assessments/screenings and document member care needs
Document and maintain member records and distribute information to providers as needed
Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Provide education on benefits and available resources
Comply with policies, standards, contractual requirements, and regulatory guidelines
Perform other duties as assigned

Requirements

What you’ll need

Requires a High School diploma or GED
Requires 1 – 2 years of related experience
Must reside in North Carolina
Ability to perform member outreach telephonically or through home visits
Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
Ability to support service assessments/screenings and document member care needs
Ability to maintain member records in accordance with state and regulatory requirements
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
Knowledge of benefits and available resources sufficient to provide member education
Ability to follow contractual requirements, regulatory guidelines, standards of practice, and company policies

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Benefits may be subject to program eligibility