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Care Coordinator II
Centene Corporation. Support care management activities and assigned member teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, member outreach, and compliance with regulatory standards while effectively communicating with healthcare providers and community resources to support members with developmental disabilities and behavioral health needs.
Highest-signal resume keywords
Care CoordinationMember OutreachKnowledge of Care PlansCompliance with Regulatory StandardsExperience with Developmental Disabilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care PlansService PlansMember OutreachCare CoordinationReferralsBenefits KnowledgeCommunity Resources
Soft Skills
CommunicationProblem-SolvingInterpersonal Skills
Certifications & Qualifications
Driver's LicenseChild and Adult Maltreatment CheckDrug Screen
Industry Keywords
Healthcare ProvidersCare ManagersBehavioral HealthDevelopmental DisabilitiesRegulatory Compliance
About the role
Key responsibilities & impact- Support care management activities and assigned member teams
- Ensure services are delivered by healthcare providers and partners
- Perform member outreach by telephone and home visits
- Document care/service plans, activities, member needs, and records
- Discuss next steps, resources, questions, concerns, recommended care, and ongoing education with members
- Coordinate care activities with healthcare providers, community providers, partners, members, and caregivers
- Respond to member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and others to facilitate services and continuity of care
- Support service assessments and screenings
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Provide education on available benefits and resources
- Follow standards of practice and comply with contractual, regulatory, and organizational requirements
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Bachelor's degree in social science/health-related field OR high school diploma with at least one year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients
- Must reside in Washington, Benton, or Madison County, Arkansas
- Must reside in Arkansas or a border city
- Driver's license required
- Child and adult maltreatment check required before hire and recurring
- Drug screen required at time of hire and recurring
- Ability to travel; travel is 30%
- Ability to support members with developmental disabilities and behavioral health needs
- Knowledge of care plans/service plans, member outreach, care coordination, referrals, benefits, and community resources
- Compliance with state, contractual, regulatory, and organizational policies and standards
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Diversity-focused equal opportunity workplace