Care Coordinator II

Centene Corporation

. Support care management activities and assigned member teams to ensure provider and partner services are delivered .

Posted 10/26/2026full-timeRemote • Texas • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, member outreach, and documentation of care plans while ensuring compliance with regulatory guidelines. Proficient in providing education on benefits and resources to enhance member satisfaction and continuity of care.

Highest-signal resume keywords

Care CoordinationMember OutreachDocumentation of Care PlansRegulatory ComplianceEducation on Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Member Record MaintenanceCare Management ActivitiesService AssessmentsReferral IdentificationClinical Experience

Soft Skills

CommunicationProblem-SolvingInterpersonal Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Continuity of CareMember SatisfactionHealthcare ProvidersCommunity ProvidersRegulatory Guidelines

About the role

Key responsibilities & impact

Support care management activities and assigned member teams to ensure provider and partner services are delivered
Promote continuity of care and member satisfaction
Conduct member outreach by telephone and home visits
Document care and service plans and related activities
Discuss care plans, next steps, resources, questions, concerns, and ongoing education with members
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Support member and provider inquiries, requests, and concerns related to care plans
Communicate with care managers, practitioners, and others to facilitate member services
Support service assessments and screenings and document member care needs
Maintain and distribute member records as needed
Identify needs and make referrals
Provide education on benefits and resources
Perform other duties as assigned and comply with policies and standards

Requirements

What you’ll need

Must reside in the state of Texas
High School diploma or GED
1–2 years of related experience
Experience in a clinical setting is a plus
Ability to perform member outreach by phone or home visits
Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
Ability to document and maintain member records in accordance with state and regulatory requirements
Ability to follow contractual requirements, regulatory guidelines, and standards of practice
Ability to identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Ability to provide education on benefits and available resources

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation