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Care Coordinator II
Centene Corporation. Support care management activities and assigned member teams to ensure provider services, continuity of care, and member satisfaction .
About the role
Key responsibilities & impact- Support care management activities and assigned member teams to ensure provider services, continuity of care, and member satisfaction
- Conduct member outreach by telephone and home visits
- Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Support member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and others to facilitate member services
- Support service assessments and screenings and document member care needs
- Document and maintain member records and distribute them to providers as needed
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Provide education on available benefits and resources
- Comply with policies, standards, contractual requirements, and regulatory guidelines
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Ability to work remotely from home anywhere within the state of Missouri
- Availability to work Monday–Friday, 8am–5pm
- Ability to perform member outreach by phone and home visits
- Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
- Ability to document and maintain member records in accordance with state and regulatory requirements
- Ability to follow contractual, regulatory, and organizational policies and standards
- Ability to identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plan
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity