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Care Coordinator II
Centene Corporation. Support care management activities and assigned member teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management activities, member outreach, and documentation of care plans while ensuring compliance with regulatory requirements. Proficient in coordinating with healthcare providers and community organizations to support member needs and facilitate continuity of care.
Highest-signal resume keywords
Care ManagementMember OutreachDocumentation of Care PlansRegulatory ComplianceCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationService AssessmentsScreeningsMember Record MaintenanceReferral Identification
Soft Skills
CommunicationProblem-SolvingInterpersonal Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareCommunity ProvidersCare ManagersDisease ManagementMember Services
About the role
Key responsibilities & impact- Support care management activities and assigned member teams
- Perform member outreach by telephone or home visits
- Document care and service plans and related activities
- Engage members regarding care plans, next steps, resources, questions, and concerns
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Support member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments and screenings and document member care needs
- Maintain member records in accordance with state and regulatory requirements
- Provide education on benefits and available resources
- Perform other assigned duties and comply with all policies and standards
Requirements
What you’ll need- Candidates must reside in or near Ridgeland, Mississippi
- 100% on-site at the Ridgeland office
- Previous experience in customer service, mail-order operations, or healthcare is preferred
- High School diploma or GED required
- 1–2 years of related experience required
- Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
- Compliance with policies, contractual requirements, regulatory guidelines, and standards
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation