Care Coordinator II

Centene Corporation

. Support care management activities and assigned member teams .

Posted 10/28/2026full-timeRemote • California • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care management activities, member outreach, and documentation of member records while adhering to regulatory guidelines and organizational policies. Proficient in coordinating care with healthcare providers and educating members on available resources.

Highest-signal resume keywords

Healthcare ExperienceCustomer Service ExperienceMember OutreachDocumentation of Member RecordsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementMember OutreachDocumentationService AssessmentsRecord Maintenance

Soft Skills

CommunicationProblem-SolvingInterpersonal Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Regulatory GuidelinesContractual RequirementsContinuity of CareCommunity ProvidersCare Plans

About the role

Key responsibilities & impact

Support care management activities and assigned member teams
Conduct member outreach by telephone and home visits
Discuss care plans/service plans, next steps, resources, questions, and concerns with members
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Support member and provider inquiries related to care plans/service plans
Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
Support service assessments and screenings and document member care needs
Document and maintain member records and distribute records to providers as needed
Follow contractual requirements, regulatory guidelines, standards of practice, and organizational policies
Provide education on benefits and available resources
Perform other assigned duties

Requirements

What you’ll need

Prefer candidates residing in California
Ability to work PST hours
Healthcare experience
Customer service experience
High School diploma or GED required
1–2 years of related experience required
Ability to perform member outreach by phone and home visits
Ability to document and maintain member records in accordance with state and regulatory requirements
Ability to follow contractual, regulatory, and organizational standards and policies
Ability to identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity and diversity commitment