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Care Coordinator II
Centene Corporation. Support care management activities and assigned member teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, member outreach, and compliance with regulatory standards. Proficient in documenting member care needs and facilitating communication among healthcare providers and community organizations.
Highest-signal resume keywords
Care CoordinationMember OutreachBehavioral Health ExperienceRegulatory ComplianceDocumentation of Member Records
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Management ActivitiesService AssessmentsMember Record DocumentationReferral IdentificationEducation on Benefits and Resources
Soft Skills
CommunicationProblem-SolvingInterpersonal Skills
Certifications & Qualifications
Driver's LicenseChild and Adult Maltreatment CheckDrug Screen
Industry Keywords
Healthcare ProvidersCommunity-Based OrganizationsContinuity of CareDevelopmentally Disabled ClientsIntellectually Disabled Clients
About the role
Key responsibilities & impact- Support care management activities and assigned member teams
- Ensure services are delivered by healthcare providers and partners
- Perform member outreach by telephone or home visits
- Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Support member and provider inquiries, requests, and concerns related to care plans/service plans
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments/screenings and document member care needs
- Document and maintain member records according to state and regulatory requirements
- Distribute records to providers as needed
- Identify needs and make referrals to care managers, community-based organizations, and disease managers
- Provide education on available benefits and resources
- Perform other assigned duties and comply with all policies and standards
Requirements
What you’ll need- Must reside in Kansas
- Behavioral Health experience preferred
- High School diploma or GED
- 1–2 years of related experience
- For Arkansas Total Care plan: Bachelor's degree in social science/health-related field OR high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients
- For Arkansas Total Care plan: driver's license required
- For Arkansas Total Care plan: child and adult maltreatment check required before hire and recurring
- For Arkansas Total Care plan: drug screen required at time of hire and recurring
- For Arkansas Total Care plan: must reside in Arkansas or a border city
- For Arkansas Total Care plan: 30% travel required
- Compliance with policies, contractual requirements, and regulatory guidelines and standards
- Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Comprehensive benefits package, subject to program eligibility