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Care Coordinator II
Centene Corporation. Support care management activities and assigned care teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management activities, member outreach, and coordination with healthcare providers. Proficient in maintaining member records and adhering to regulatory standards while providing education on available benefits and resources.
Highest-signal resume keywords
Care ManagementMember OutreachHealthcare ExperienceCustomer ServiceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan CoordinationService Plan DocumentationMember Record MaintenanceNeeds AssessmentReferral Management
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Certifications & Qualifications
High School DiplomaGEDAssociate Degree
Industry Keywords
HealthcareCommunity ProvidersCare ManagersDisease ManagersCalifornia
About the role
Key responsibilities & impact- Support care management activities and assigned care teams
- Perform member outreach by telephone or home visits
- Discuss care plans, service plans, next steps, resources, questions, and concerns with members
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Support member and provider inquiries and concerns related to care plans and service plans
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments and screenings and document member care needs
- Maintain member records according to state and regulatory requirements
- Follow contractual, regulatory, and organizational standards and policies
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Provide education about available benefits and resources
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Prefer candidates residing in California
- Ability to work PST hours preferred
- Healthcare experience preferred
- Customer service experience preferred
- Associate degree preferred
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plan
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation