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Care Coordinator II
Centene Corporation. Support care management activities and assigned teams to ensure services are delivered and continuity of care/member satisfaction is achieved .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management activities, member outreach, and coordination with healthcare providers to ensure continuity of care and member satisfaction. Proficient in maintaining compliance with regulatory requirements and effectively communicating care plans to members and stakeholders.
Highest-signal resume keywords
Care ManagementMember OutreachRegulatory ComplianceCommunication SkillsNeeds Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care PlansService PlansDocumentationMember Records MaintenanceEducation on Benefits
Soft Skills
Interpersonal SkillsProblem-SolvingOrganizational Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Continuity of CareCommunity ProvidersHealthcare CoordinationMember SatisfactionRegulatory Guidelines
About the role
Key responsibilities & impact- Support care management activities and assigned teams to ensure services are delivered and continuity of care/member satisfaction is achieved
- Conduct member outreach by telephone or home visits
- Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education with members
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Support member and provider inquiries, requests, and concerns related to care plans/service plans
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments/screenings and document member care needs
- Maintain member records in accordance with state and regulatory requirements
- Provide education on benefits and available resources
- Perform other duties as assigned
Requirements
What you’ll need- Must reside in the state of Texas
- High School diploma or GED
- 1–2 years of related experience
- Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
- Compliance with policies, contractual requirements, and regulatory guidelines and standards
Benefits
Comp & perks- competitive pay
- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
- additional forms of incentives may be included in total compensation