Care Coordinator II

Centene Corporation

. Support care management activities and assigned member teams .

Posted 10/12/2026full-timeRemote • Texas • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating care activities, performing member outreach, and maintaining accurate member records in compliance with regulatory standards. Proficient in supporting member and provider inquiries while facilitating continuity of care through effective communication.

Highest-signal resume keywords

Member OutreachCare CoordinationRecord DocumentationRegulatory ComplianceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementService AssessmentMember Record MaintenanceCare Plan SupportOutreach Coordination

Soft Skills

Interpersonal SkillsProblem-SolvingOrganizational Skills

Certifications & Qualifications

Driver's LicenseChild and Adult Maltreatment CheckDrug Screen

Industry Keywords

Healthcare ProvidersCommunity-Based OrganizationsBehavioral HealthDevelopmentally Disabled ClientsTexas Residency

About the role

Key responsibilities & impact

Support care management activities and assigned member teams
Ensure services are delivered by healthcare providers and partners
Perform member outreach by phone or home visits
Discuss care plans/service plans, next steps, resources, questions, and concerns
Coordinate care activities based on care/service plans
Support member and provider inquiries, requests, and concerns
Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
Support service assessments/screenings and document member care needs
Document and maintain member records and distribute them to providers as needed
Follow contractual, regulatory, and organizational standards and policies
Provide education on benefits and available resources
Perform other duties as assigned

Requirements

What you’ll need

Must reside in the state of Texas
High School diploma or GED
1–2 years of related experience
Ability to perform member outreach telephonically or through home visits
Ability to coordinate care activities with healthcare and community providers, partners, members, and caregivers
Ability to support member and provider inquiries related to care plans/service plans
Ability to document and maintain member records in accordance with state and regulatory requirements
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
For Florida-Sunshine Health Plan: all interactions with members are done telephonically
For Arkansas Total Care plan: Bachelor's degree in social science/health-related field OR high school diploma with at least 1 year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients
For Arkansas Total Care plan: driver's license, child and adult maltreatment check, and drug screen required; must reside in Arkansas or a border city; 30% travel required

Benefits

Comp & perks

Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation