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Care Coordinator II
Centene Corporation. Support care management activities and assigned member teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, member outreach, and documentation of care plans while ensuring compliance with regulatory requirements. Proficient in educating members about benefits and resources, and effectively communicating with healthcare providers and community organizations.
Highest-signal resume keywords
Care CoordinationMember OutreachDocumentation of Care PlansRegulatory ComplianceMember Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementService AssessmentsScreeningsReferral IdentificationRecord Maintenance
Soft Skills
CommunicationProblem-SolvingInterpersonal Skills
Certifications & Qualifications
Driver's LicenseChild and Adult Maltreatment CheckDrug Screen
Industry Keywords
Healthcare ProvidersCommunity-Based OrganizationsBehavioral HealthDevelopmentally Disabled ClientsRegulatory Guidelines
About the role
Key responsibilities & impact- Support care management activities and assigned member teams
- Perform member outreach by telephone and home visits
- Document care/service plans and related activities
- Coordinate care with healthcare providers, community providers, partners, members, and caregivers
- Respond to member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments and screenings and document member care needs
- Maintain member records according to state and regulatory requirements and distribute them to providers as needed
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Educate members about benefits and available resources
- Perform other assigned duties and comply with all policies and standards
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- For Arkansas Total Care plan: Bachelor's degree in social science/health-related field OR a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients
- Must reside in Arkansas or a border city; for this field-based role, must reside within one of the assigned counties in Arkansas
- Driver's license required
- Child and adult maltreatment check required before hire and recurring
- Drug screen required at time of hire and recurring
- Ability to travel 30%
- Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
- Knowledge of benefits and available resources sufficient to provide member education
- Ability to comply with contractual requirements, regulatory guidelines, policies, and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity