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Care Coordinator II, Foster Care
Centene Corporation. Support care management activities and assigned member teams .
About the role
Key responsibilities & impact- Support care management activities and assigned member teams
- Ensure services are delivered by healthcare providers and partners
- Interact with members through telephone outreach and home visits
- Document care and service activity plans
- Discuss care plans, next steps, resources, questions, and concerns with members
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Respond to member and provider inquiries and concerns
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments and screenings
- Document and maintain member records and distribute them to providers as needed
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Provide education about available benefits and resources
- Perform other assigned duties and comply with policies and standards
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Ability to work remotely from home anywhere within the state of Missouri
- Availability Monday–Friday, 8am–5pm
- Ability to provide telephonic support to Foster Care children
- Ability to perform member outreach by phone or home visits
- Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
- Ability to document and maintain member records in accordance with state and regulatory requirements
- Ability to follow contractual requirements, regulatory guidelines, and standards
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field, or office work schedules
- Potential additional forms of incentives
- Equal opportunity employment and diversity commitment