Care Coordinator III

Centene Corporation

. Support the senior care management team and assigned member teams to ensure provider and partner services are delivered and continuity of care/member satisfaction is achieved .

Posted 9/17/2026full-timeIllinois • United StatesJuniorMid-Level💰 $20 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management services, member outreach, and coordination of care activities while ensuring compliance with regulatory standards. Proficient in conducting service assessments and maintaining accurate member records to support continuity of care.

Highest-signal resume keywords

Care Management ServicesMember OutreachService AssessmentsRegulatory ComplianceClinical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service AssessmentsCare CoordinationDocumentationMember Records ManagementCare Plans Development

Soft Skills

CommunicationProblem-SolvingInterpersonal SkillsTeam Collaboration

Certifications & Qualifications

Bachelor's Degree in NursingBachelor's Degree in Social WorkHigh School Diploma or GED

Industry Keywords

Human ServicesMedicaidContinuity of CareCommunity-Based OrganizationsIllinois Health Plan

About the role

Key responsibilities & impact

Support the senior care management team and assigned member teams to ensure provider and partner services are delivered and continuity of care/member satisfaction is achieved
Serve as a liaison alongside care managers and providers to coordinate member care
Conduct member outreach by telephone and home visits
Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education with members
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Support member and provider inquiries, requests, and concerns related to care plans/service plans
Develop knowledge of care management services and respond to complex or escalated issues
Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
Perform service assessments/screening for members with complex needs and document care needs
Maintain member records in accordance with state and regulatory requirements and distribute them to providers as needed
Assist the care management team with triaging, adjusting, and escalating complex requests
Follow contractual, regulatory, and organizational standards and policies
Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Provide education on available benefits and resources
May assist with training and development needs
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in nursing, social sciences, social work, or related human services/social services field for the Illinois Health Plan Medicaid YouthCare program
One (1) year of supervised clinical experience in a human-services field for the Illinois Youth Care plan
High School diploma or GED
2 - 4 years of related experience
Must reside in Illinois, specifically in one of the following counties: Mason, Cass, Greene, Jersey, Macoupin, McLean, Montgomery, Morgan, Piatt, Pike, Schuyler, Shelby, Vermilion, Adams, Brown, Calhoun, Champaign, Christian, Clark, Coles, Cumberland, De Witt, Douglas, Edgar, Ford, Hancock, Iroquois, Livingston, Logan, Macon, Menard, Moultrie, Sangamon, Scott
Ability to work Monday - Friday, 8am - 5pm Central Time

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity