Care Coordinator III

Centene Corporation

. Support the senior care management team and teams assigned to members .

Posted 9/17/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $20 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management services, including conducting service assessments, coordinating care, and maintaining compliance with state and regulatory requirements. Proficient in member outreach and communication, ensuring member satisfaction and continuity of care.

Highest-signal resume keywords

Care Management ServicesService AssessmentsMember OutreachRegulatory ComplianceClinical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service AssessmentsCare CoordinationDocumentationMember OutreachComplex Issue Resolution

Soft Skills

CommunicationProblem-SolvingInterpersonal SkillsTeam Collaboration

Certifications & Qualifications

Bachelor's Degree in NursingBachelor's Degree in Social WorkGED

Industry Keywords

Human ServicesCare ManagementMember SatisfactionContinuity of CareCommunity-Based Organizations

About the role

Key responsibilities & impact

Support the senior care management team and teams assigned to members
Coordinate care to ensure services are delivered and continuity of care/member satisfaction is achieved
Serve as a liaison among care managers, healthcare providers, community providers, partners, members, and caregivers
Conduct member outreach by phone or home visits
Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education
Coordinate care activities based on care/service plans and accommodate changes or progress
Respond to member and provider inquiries, requests, and concerns
Develop knowledge of care management services and respond to complex or escalated issues
Communicate with care managers, practitioners, and others to facilitate member services
Perform service assessments/screening for members with complex needs and document care needs
Document and maintain member records in accordance with state and regulatory requirements
Triage, adjust, and escalate complex requests to management
Follow contractual, regulatory, and organizational standards and policies
Provide education on benefits and available resources
Assist with training and development needs
Perform other duties as assigned

Requirements

What you’ll need

Applicants must reside in one of the following Illinois counties: Cook, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, or Will
Monday–Friday, 8am–5pm Central time zone availability
Bachelor's degree in nursing, social sciences, social work, or related human services/social services field for the Illinois Youth Care plan
One (1) year of supervised clinical experience in a human-services field
High School diploma or GED
2–4 years of related experience
Must reside in Illinois
Ability to perform member outreach telephonically or through home visits
Knowledge of care management services and handling complex or escalated issues
Ability to perform service assessments/screening and document member care needs
Ability to maintain records in accordance with state and regulatory requirements
Ability to identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers

Benefits

Comp & perks

Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules