Community Resource Coordinator II

Centene Corporation

. Connect members to known community and care resources in a cost-effective manner .

Posted 10/22/2026full-timeLubbock • Texas • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in connecting members to community resources and conducting outreach to support health and social needs. Proficient in documenting resources and conducting assessments while ensuring compliance with health plan requirements.

Highest-signal resume keywords

Social Determinants Of Health (SDOH)Community Outreach CoordinationTelephonic OutreachIn-Person Member VisitsHealth Assessments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Resource DocumentationNon-Clinical Health AssessmentsMember SupportEducational Material PreparationCost-Effective Resource Connection

Soft Skills

CommunicationInterpersonal SkillsOrganizational Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Health Plan ComplianceCommunity EducationMember Advisory GroupsHome Safety AssessmentsTransportation Resources

About the role

Key responsibilities & impact

Connect members to known community and care resources in a cost-effective manner
Coordinate community outreach resources and promote awareness of care/services
Support members with community and care resource inquiries
Prepare member correspondence and educational materials
Document and maintain community resources according to health plan requirements
Assist clinical teams of nurses and social workers through outreach, community education, informal guidance, and member support
Conduct non-clinical general health assessments and refer members to appropriate care/services
Conduct non-medical assessments covering home safety, community/environment resources, transportation, employment, and other needs
Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families
Visit individual homes and/or community organizations as needed
Perform other duties as assigned

Requirements

What you’ll need

Candidate must reside in Lubbock, TX
High School diploma or GED
1–2 years of related experience
Working knowledge of Social Determinants of Health (SDOH) barriers
Ability to travel for in-person member advisory group meetings and member visits in the Lubbock area
Ability to conduct telephonic and/or in-person outreach
Ability to make visits to individual homes and/or community organizations
Compliance with all policies and standards

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation