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Community Resource Coordinator II
Centene Corporation. Support community connection activities by connecting members to community resources for their care management journey .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in connecting members to community resources and conducting non-clinical health assessments while ensuring compliance with health plan requirements. Proficient in outreach and education to support member care management and address Social Determinants of Health.
Highest-signal resume keywords
Community Resource CoordinationSocial Determinants Of Health (SDOH)Non-Clinical Health AssessmentsMember OutreachCompliance With Policies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community Resource DocumentationHealth AssessmentsMember SupportOutreach CoordinationCare Management
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Care ManagementCommunity EducationHealth Plan RequirementsMember InquiriesHome Safety Assessments
About the role
Key responsibilities & impact- Support community connection activities by connecting members to community resources for their care management journey
- Provide members with known community resources and support the care team in identifying community support
- Coordinate community outreach resources and promote awareness of care/services
- Respond to member inquiries about community and care resources
- Support member-related correspondence and educational materials
- Document and maintain community resources according to health plan requirements
- Assist nurses and social workers with outreach, community education, informal guidance and member support
- Conduct non-clinical general health assessments and refer members to appropriate care/services
- Conduct non-medical assessments covering home safety, community/environment resources, transportation and employment
- Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families
- Make visits to individual homes and/or community organizations as needed
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Working knowledge of Social Determinants of Health (SDOH) barriers
- Compliance with all policies and standards
- Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity