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Community Resource Coordinator II
Centene Corporation. Support members in connecting to community and care resources cost-effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong assessment skills and effective communication to support members in accessing community and care resources. Proficient in conducting outreach and home visits while maintaining compliance with health plan requirements.
Highest-signal resume keywords
Community Outreach ExperienceStrong Assessment SkillsExcellent Communication SkillsCustomer Service SkillsKnowledge of Social Determinants of Health
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Non-Clinical Health AssessmentsHome Safety AssessmentsCommunity Resource DocumentationTelephonic OutreachIn-Person Outreach
Soft Skills
Ability to Work IndependentlyTeam Collaboration
Tools & Technologies
Computer Savvy
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Community ResourcesCare ServicesHealth Plan RequirementsField-Based ExperienceMember Support
About the role
Key responsibilities & impact- Support members in connecting to community and care resources cost-effectively
- Coordinate community outreach resources and promote awareness of care and services
- Respond to member inquiries about community and care resources
- Support member correspondence and educational materials
- Document and maintain community resources according to health plan requirements
- Assist nurses and social workers with outreach, community education, informal guidance, and member support
- Conduct non-clinical general health assessments and refer members to appropriate care or services
- Conduct non-medical assessments covering home safety, community/environment resources, transportation, employment, and related needs
- Conduct telephonic and in-person outreach to locate hard-to-reach individuals and families
- Visit individual homes and community organizations as needed
- Perform other assigned duties and comply with policies and standards
Requirements
What you’ll need- Must reside in Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, New Hanover, Pender, Richmond, Robeson, Sampson, or Scotland County, North Carolina
- High School diploma or GED
- Requires 1–2 years of related experience
- Field-based and community outreach experience, including conducting home visits
- Computer savvy
- Excellent communication and customer service skills
- Strong assessment skills
- Ability to work effectively independently and as part of a team
- Working knowledge of Social Determinants of Health (SDOH) barriers
- Ability to work Monday through Friday, 8:00 AM to 5:00 PM, with evening and weekend work required
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation