Community Resource Coordinator II

Centene Corporation

. Connect members to community resources supporting their care management journey .

Posted 10/28/2026full-timeRemote • North Carolina • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach and resource coordination, with strong assessment skills and the ability to conduct field-based and telephonic outreach. Proficient in supporting members with care management inquiries and maintaining compliance with health plan requirements.

Highest-signal resume keywords

Community OutreachHome VisitsSocial Determinants Of Health (SDOH)Assessment SkillsExcellent Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field-Based ServicesNon-Clinical Health AssessmentsCost-Effective Resource ProvisionDocumentation ComplianceMember Support

Soft Skills

Customer ServiceTeam CollaborationIndependent Work

Tools & Technologies

Computer Proficiency

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Maternal And Child Health ServicesCommunity ResourcesHealth Plan RequirementsTelephonic OutreachIn-Person Outreach

About the role

Key responsibilities & impact

Connect members to community resources supporting their care management journey
Provide necessary care resources in a cost-effective manner
Coordinate community outreach resources and promote awareness of available care/services
Support members with community and care resource inquiries
Prepare member correspondence and educational materials
Document and maintain community resources in accordance with health plan requirements
Support nurses and social workers through outreach, community education, informal guidance, and member support
Conduct non-clinical general health assessments and refer members to appropriate care/services
Conduct non-medical assessments covering home safety, community/environment resources, transportation, employment, and related needs
Conduct telephonic and in-person outreach to locate hard-to-reach individuals and families
Visit individual homes and community organizations as needed
Comply with policies and standards and perform other assigned duties

Requirements

What you’ll need

Must reside in one of the following North Carolina counties: Alleghany, Ashe, Davidson, Davie, Forsyth, Guilford, Randolph, Rockingham, Stokes, Surry, Watauga, Wilkes, or Yadkin
High School diploma or GED
1–2 years of related experience
Experience in field-based maternal and child health services, community outreach, and conducting home visits is ideal
Computer-savvy
Excellent communication and customer service skills
Strong assessment skills
Ability to work independently and as part of a team
Working knowledge of Social Determinants of Health (SDOH) barriers
Availability Monday through Friday, 8:00 AM to 5:00 PM, with occasional evening and weekend work
Ability to conduct field-based, telephonic, and in-person outreach and home visits

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation