Community Resource Coordinator II

Centene Corporation

. Connect members to community and care resources supporting their care management journey .

Posted 10/28/2026full-timeRemote • North Carolina • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong assessment skills and effective communication to connect members with community resources and support their care management journey. Proficient in conducting non-clinical health assessments and outreach, with a solid understanding of Social Determinants of Health.

Highest-signal resume keywords

Community OutreachNon-Clinical Health AssessmentsSocial Determinants Of HealthExcellent Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment SkillsField-Based Maternal And Child Health ServicesHome VisitsDocumentation Of Community ResourcesComputer Savvy

Soft Skills

Ability To Work IndependentlyTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Community ResourcesCare ManagementMember SupportHealth Plan Requirements

About the role

Key responsibilities & impact

Connect members to community and care resources supporting their care management journey
Coordinate community outreach resources and promote awareness of available care/services
Respond to member inquiries about community and care resources
Support member correspondence and educational materials for successful community connections
Document and maintain community resources according to health plan requirements
Assist nurses and social workers with outreach, community education, informal guidance, and member support
Conduct non-clinical general health assessments and refer members to appropriate care/services
Conduct non-medical assessments covering home safety, community/environment resources, transportation, employment, and other needs
Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families
Visit individual homes and/or community organizations as needed
Perform other duties as assigned

Requirements

What you’ll need

Must reside in one of the following North Carolina counties: Beaufort, Bertie, Camden, Carteret, Chowan, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Hertford, Hyde, Jones, Lenoir, Martin, Northampton, Onslow, Pamlico, Pasquotank, Perquimans, Pitt, Tyrrell, Washington, or Wayne
High School diploma or GED
Requires 1–2 years of related experience
Experience in field-based maternal and child health services, community outreach, and conducting home visits is ideal
Computer-savvy
Excellent communication and customer service skills
Strong assessment skills
Ability to work effectively independently and as part of a team
Working knowledge of Social Determinants of Health (SDOH) barriers
Ability to work Monday through Friday, 8:00 AM to 5:00 PM, with occasional evening and weekend work
Must comply with all policies and standards

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation