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Community Resource Coordinator II
Centene Corporation. Connect members to community and care resources in a cost-effective manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in connecting members to community resources and conducting outreach to support health and social needs. Proficient in documenting resources and conducting assessments while ensuring compliance with health plan requirements.
Highest-signal resume keywords
Social Determinants Of Health (SDOH)Telephonic OutreachCommunity Resource CoordinationNon-Clinical Health AssessmentsMember Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community Resource DocumentationGeneral Health AssessmentsNon-Medical AssessmentsMember Correspondence PreparationOutreach Coordination
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Community OutreachCare ResourcesHealth Plan ComplianceHome Safety AssessmentsFoster Care Support
About the role
Key responsibilities & impact- Connect members to community and care resources in a cost-effective manner
- Coordinate community outreach resources and promote awareness of care/services
- Support members with community and care resource inquiries
- Prepare member correspondence and educational materials
- Document and maintain community resources according to health plan requirements
- Provide assistance to nurses and social workers through outreach, community education, informal guidance, and member support
- Conduct non-clinical general health assessments and refer members to appropriate care/services
- Conduct non-medical assessments covering home safety, community/environment resources, transportation, employment, and other needs
- Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families
- Visit individual homes and/or community organizations as needed
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or GED
- 1–2 years of related experience
- Working knowledge of Social Determinants of Health (SDOH) barriers
- Ability to work remotely from home anywhere within the state of Missouri
- Ability to provide telephonic support to foster care members
- Availability Monday–Friday, 8am–5pm
- Ability to conduct telephonic and/or in-person outreach
- Ability to make visits to individual homes and/or community organizations as needed
- Compliance with all policies and standards
Benefits
Comp & perks- competitive pay
- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules