Community Resource Coordinator II

Centene Corporation

. Support members in connecting with community and care resources in a cost-effective manner .

Posted 10/28/2026full-timeRemote • North Carolina • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach and resource coordination, with strong assessment skills to support members in accessing care services. Proficient in conducting health assessments and home visits while maintaining compliance with health plan requirements.

Highest-signal resume keywords

Community OutreachHealth AssessmentsSocial Determinants Of HealthCustomer ServiceTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health AssessmentsCommunity Resource CoordinationHome VisitsDocumentationOutreach Support

Soft Skills

Excellent CommunicationCustomer Service SkillsIndependent WorkTeamworkProblem-Solving

Tools & Technologies

Computer Proficiency

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Maternal And Child Health ServicesCommunity EducationNon-Clinical AssessmentsTelephonic OutreachHealth Plan Compliance

About the role

Key responsibilities & impact

Support members in connecting with community and care resources in a cost-effective manner
Coordinate community outreach resources and promote awareness of available care/services
Serve as a support contact for member community and care resource inquiries
Support member correspondence and educational materials facilitating successful community connections
Document and maintain community resources in accordance with health plan requirements
Assist clinical nurses and social workers with outreach, community education, informal guidance, and member support
Conduct non-clinical general health assessments and refer members to appropriate care/services
Conduct non-medical assessments of home safety, community/environment resources, transportation, employment, and other needs
Conduct telephonic and in-person outreach to locate hard-to-reach individuals and families
Visit individual homes and community organizations as needed
Perform other duties as assigned
Comply with all policies and standards

Requirements

What you’ll need

Must reside in one of the following North Carolina counties: Alexander, Anson, Cabarrus, Catawba, Cleveland, Gaston, Iredell, Lincoln, Mecklenburg, Rowan, Stanly, Union
High School diploma or GED
1–2 years of related experience
Experience in field-based maternal and child health services, community outreach, and conducting home visits preferred by the role description
Computer-savvy
Excellent communication and customer service skills
Strong assessment skills
Ability to work effectively independently and as part of a team
Ability to work Monday through Friday, 8:00 AM to 5:00 PM, with occasional evening and weekend work
Working knowledge of Social Determinants of Health (SDOH) barriers

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation