Community Resource Coordinator – III

Centene Corporation

. Work with the care management team on community resource connection activities .

Posted 11/12/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $20 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community resource connection, case management, and motivational interviewing while providing exceptional member support and education. Proficient in assessing social determinants of health and navigating employment resources effectively.

Highest-signal resume keywords

Community Resource ConnectionCase ManagementMotivational InterviewingSocial Determinants Of HealthMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Resource NavigationHealth EducationNon-Clinical Health AssessmentsDocumentation ComplianceMember Support

Soft Skills

Excellent CommunicationCustomer ServiceAttention To DetailOrganizationTime Management

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Care ManagementCommunity OutreachHealth Plan RequirementsMember InquiriesTelephonic Outreach

About the role

Key responsibilities & impact

Work with the care management team on community resource connection activities
Connect members to community resources supporting their care management journey
Provide members with known community resources and appropriate health education
Provide ongoing support connecting members to community and care resources cost-effectively
Coordinate community outreach resources and promote awareness of care/services
Respond to member inquiries about community and care resources
Maintain in-depth knowledge of community resource connection activities and opportunities
Support member correspondence and educational materials
Escalate community resource requests and inquiries to management
Document and maintain community resources according to health plan requirements
Support nurses and social workers with outreach, community education, evidence-based guidance, and member support
Conduct non-clinical general health assessments and non-medical assessments
Refer members to appropriate services and resolve concerns on their behalf
Gather information for medical providers and organizational staff
Conduct telephonic and/or in-person outreach to hard-to-reach individuals and families
Visit individual homes and/or community organizations as needed
Perform other assigned duties and comply with policies and standards

Requirements

What you’ll need

High School diploma or GED
2–4 years of related experience
Must reside in the state of Ohio
Experience in motivational interviewing, case management, and employment resource navigation
Computer savvy and proficient in Microsoft Office applications
Excellent communication and customer service skills
Strong assessment abilities
Attention to detail, organization, and time management skills
Working knowledge of Social Determinants of Health (SDOH) barriers
Ability to work Monday through Friday, 8:00 AM to 4:30 PM, with a 30-minute lunch break, totaling 40 hours per week
Approximately 10% travel availability

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to remote, hybrid, field, or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity and diversity commitment