Contact Center Data Analyst III

Centene Corporation

. Handle complex data projects and act as a lead for other Data Analysts .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,100 - $126,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis and visualization, particularly using Power BI and SQL, while ensuring compliance with healthcare data standards. Proven ability to lead projects, mentor team members, and deliver actionable insights through advanced analytical support.

Highest-signal resume keywords

Power BI Dashboard CreationSQL Query WritingHealthcare Data ExperienceData ModelingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisStatistical AnalysisData VisualizationData ExtractionData ReconciliationData Quality AuditsKPI DesignBusiness Logic DevelopmentAdvanced ExcelAccess

Soft Skills

MentoringCommunicationProblem-SolvingCollaborationCustomer Service

Tools & Technologies

Power BISQLSnowflakePythonPower AutomateDatabricksGitCloud-Based Analytics

Industry Keywords

HealthcareCall Center AnalyticsHEDISClaims DataProvider DataMember DataPharmacy DataExternal Reporting

Tech Stack

Tools & technologies

CloudPythonSnowflakeSQL

About the role

Key responsibilities & impact

Handle complex data projects and act as a lead for other Data Analysts
Create Power BI dashboards and visualizations for call center analytics
Provide advanced analytical support for claims, provider data, member data, clinical data, HEDIS, pharmacy, and external reporting
Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
Review data to determine operational impacts and needed actions
Elevate issues, trends, areas for improvement, and opportunities to management
Develop reports and deliverables for management
Model data using MS Excel, Access, SQL, and/or other data warehouse analytical tools
Ensure compliance with federal and state deliverable reporting requirements through data quality audits and analysis
Assist with training and mentoring other data analysts
Perform other duties as assigned
Comply with all policies and standards

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Intermediate Power BI experience creating dashboards, reports, and data visualizations preferred
Intermediate SQL skills and ability to write queries from scratch preferred
Healthcare data experience strongly preferred
Customer service or call center analytics experience strongly preferred
Experience with data modeling preferred
Experience with Snowflake, Python, Power Automate, and Databricks preferred
Familiarity with Git, AI-assisted development, AI agents, and cloud-based analytics platforms preferred
Experience developing enterprise data assets, including KPI design and development, analytical and reporting conventions, and complex business logic preferred
Bachelor’s degree in related field or equivalent experience
4+ years of statistical analysis or data analysis experience
Healthcare experience preferred
Experience managing projects or heavy involvement in project implementation

Benefits

Comp & perks

Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity