Director, Business Operations

Centene Corporation

. Provide direction and oversight for Enterprise Business Operations functions .

Posted 11/2/2026full-timeRemote • Florida • United StatesLead💰 $107,700 - $199,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management, workforce strategy development, and stakeholder collaboration within the healthcare sector. Proven ability to lead large-scale change initiatives and drive continuous improvement through data analysis and technology.

Highest-signal resume keywords

Operations ManagementWorkforce Strategy DevelopmentChange ManagementData AnalysisHealthcare Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementBusiness Operations PoliciesContinuous ImprovementFinancial Management

Soft Skills

CollaborationRelationship BuildingLeadership

Tools & Technologies

Data TechnologyCompliance Metrics

Certifications & Qualifications

Project Management Professional Certificate (PMP)Lean Six Sigma Certification

Industry Keywords

HealthcareEnterprise Business OperationsService LevelsMembership InitiativesStakeholder Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Provide direction and oversight for Enterprise Business Operations functions
Develop workforce strategy to attract, retain, and develop talent
Collaborate with stakeholders to address dependencies and operational objectives
Drive adherence to service levels and compliance metrics and standards
Lead change supporting growth, business improvement, and transformation
Develop relationships with health plans, business units, IT partners, and regulators
Direct membership-related initiatives, including strategy, project outlines, deliverables, and ROI
Facilitate design and implementation of business operations policies, procedures, and practices
Use data, technology, and innovation to drive continuous improvement and resolve issues
Serve as an escalation point to minimize provider and member impact
Perform other duties as assigned

Requirements

What you’ll need

Must reside within the state of Florida
Bachelor’s degree required or equivalent related experience
7+ years of operations management required
Experience leading large-scale efforts (change, implementation, digital/technology, financial management) through data analysis and insights required
5+ years of healthcare experience in multiple areas of operations preferred
Project Management Professional Certificate (PMP) preferred
Lean Six Sigma Certification preferred
Ability to travel up to 25%
Complies with all policies and standards

Benefits

Comp & perks

Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Competitive pay