LTSS Service Care Coordinator

Centene Corporation

. Develops, assesses, and coordinates holistic care management activities for long-term care members .

Posted 10/2/2026full-timeRemote • Iowa • United StatesJunior💰 $23 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and coordinating holistic care management activities for long-term care members, with a strong focus on personalized service care plans and regulatory compliance. Proficient in evaluating member needs and facilitating access to community resources and services for vulnerable populations.

Highest-signal resume keywords

Care ManagementRegulatory CompliancePersonalized Service Care PlansExperience with Vulnerable PopulationsCollaboration with Care Providers

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Holistic Care ManagementComprehensive AssessmentsService CoordinationResource SupportCare Plan MonitoringDocumentation and Record KeepingMember Needs EvaluationCommunity Resource IdentificationQuality Improvement FeedbackOn-Site Visits

Soft Skills

Interpersonal CommunicationLeadershipEducation and TrainingCollaborationProblem Solving

Certifications & Qualifications

RN License in IllinoisBachelor's Degree in Human ServicesMaster's Degree in Human ServicesLPN Certification

Industry Keywords

Long-Term CareBrain InjuryHIV/AIDSAddictive Family SystemsChronic ConditionsVulnerable PopulationsElderly CareSocial WorkCase ManagementCompliance Standards

About the role

Key responsibilities & impact

Develops, assesses, and coordinates holistic care management activities for long-term care members
Develops or assists with personalized service care plans and educates members and caregivers on available services and benefits
Evaluates member needs and available resources and recommends or facilitates appropriate care plans
Identifies providers, specialists, and community resources for long-term care
Coordinates members, caregivers, and care provider teams to ensure services are accessible
Provides resource support for employment, housing, participant direction, independent living, justice, and foster care needs
Monitors care plans, member status, and outcomes and recommends updates based on member needs
Interacts with long-term care providers and partners
Collects, documents, and maintains member information and care management activities for regulatory compliance
May conduct on-site visits to assess member needs and collaborate with providers or resources
Educates members and caregivers on procedures, provider instructions, service options, referrals, and healthcare benefits
Provides leadership feedback on opportunities to improve quality of care and cost-effective service delivery
Performs other assigned duties

Requirements

What you’ll need

Bachelor's degree required and 1+ years of experience with populations served for the Iowa plan
Alternatively, RN with 6+ years of experience with population served for the Iowa plan
Requires a Bachelor's degree and 1 year of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill
For Physically Disabled/Elderly populations, must meet one of: RN licensed in Illinois; bachelor's or master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
For Brain Injury/HIV/AIDS populations, must meet one of: Illinois-licensed RN with specified bachelor's degree or four years of case management experience; certified or licensed social worker with specified bachelor's or master's degree; or unlicensed social worker with a bachelor's degree in social work, social sciences, or counseling
Brain Injury/HIV/AIDS experience with addictive and dysfunctional family systems, racial and ethnic minorities, homosexuals and bisexuals, persons with AIDS, and substance abusers
For Superior Health Plan, direct experience working with individuals with disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults, within three of the last five years
Compliance with applicable state-specific requirements
Must comply with all policies and standards

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation