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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and regulatory compliance. Proficient in case management, advocacy, and effective communication with members, families, and healthcare providers.
Highest-signal resume keywords
Case ManagementRegulatory ComplianceHolistic Care ManagementPersonalized Service Care PlansCommunity Resource Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentComprehensive AssessmentsMember Needs EvaluationResource SupportDocumentation and Maintenance
Soft Skills
Effective CommunicationLeadership FeedbackAdvocacy
Certifications & Qualifications
RN Licensed in IllinoisLPN with Experience
Industry Keywords
Long-Term CareHealthcare ProvidersHome VisitsCommunity TravelElderly Services
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members/families/caregivers and care provider teams
- Provide resource support related to employment, housing, participant direction, independent living, justice, and foster care
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits and collaborate with providers and resources
- Provide education on procedures, provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback to improve quality of care and cost-effective service delivery
- Perform other assigned duties
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For Illinois Plan Physically Disabled/Elderly candidates, one of: RN licensed in Illinois; bachelor's or master's degree in a human services related field; or LPN with one year of experience conducting comprehensive assessments and providing formal service for the elderly
- Ability to work the stated training and main schedules: Monday-Friday, 8-5 pm CT during initial training and 8-4:30 pm CT thereafter
- Ability to travel into member homes, with 75% travel
- Case management, advocacy, or home visits/community travel experience preferred
- Compliance with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employment