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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating personalized service care plans for long-term care members, while effectively educating families and caregivers about available services. Proficient in conducting comprehensive assessments and ensuring regulatory compliance in care management activities.
Highest-signal resume keywords
Bachelor's DegreeRN Licensed In IllinoisComprehensive AssessmentsLong-Term Care Services CoordinationCommunity-Based Member Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Management ActivitiesPersonalized Service Care PlansRegulatory ComplianceMember Needs EvaluationResource Support
Soft Skills
Leadership FeedbackCollaborationEducation and Training
Certifications & Qualifications
LPN Certification
Industry Keywords
Long-Term CareAging ServicesPhysical Disability WaiversCommunity ResourcesHealthcare Benefits
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with developing personalized service care plans for long-term care members
- Educate members and families/caregivers about available services and benefits
- Evaluate member needs and available resources and recommend or facilitate care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate members, families/caregivers, and care provider teams to ensure service access
- Provide resource support related to employment, housing, participant direction, independent living, justice, and foster care
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits and collaborate with providers and resources
- Provide education about procedures, provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on improving quality of care and cost-effective service delivery
- Perform other assigned duties and comply with policies and standards
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For the Illinois Plan, one of: RN licensed in Illinois; bachelor's or master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
- Ability to serve community-based members with aging and physical disability waivers
- Ability to conduct comprehensive assessments and coordinate long-term care services
- Ability to work the stated schedule: initial training Monday–Friday, 8:00 a.m.–5:00 p.m. CT; subsequent schedule 8:00 a.m.–4:30 p.m. CT with a 30-minute lunch
- Residence within 30–40 minutes of Des Plaines, Illinois preferred
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Potential additional forms of incentives
- Equal opportunity employer committed to diversity