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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities for long-term care members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities for long-term care members, including personalized service plans and resource support for vulnerable populations. Proficient in regulatory compliance, member assessment, and collaboration with care providers to ensure quality service delivery.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service PlansRegulatory ComplianceCollaboration with Care ProvidersExperience with Vulnerable Populations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentMember Needs AssessmentResource CoordinationDocumentation and Record KeepingOn-Site Visits
Soft Skills
Effective CommunicationEmpathyProblem-SolvingTeam CoordinationLeadership Feedback
Industry Keywords
Long-Term CareChronic ConditionsDisabilitiesCommunity ResourcesHealthcare Benefits
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for long-term care members
- Develop or assist with personalized service care plans/service plans
- Educate members and families/caregivers on available services, benefits, procedures, provider instructions, service options, referrals, and healthcare benefits
- Evaluate member needs and available resources and recommend or facilitate the best outcome
- Develop ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates based on member needs
- Interact with long-term care providers and partners to meet member needs
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits as needed to assess member needs and collaborate with providers/resources
- Provide feedback to leadership on improving quality of care and cost-effective service delivery
- Perform other duties as assigned
Requirements
What you’ll need- Must reside in the state of Texas
- Bachelor's degree and 1 year of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill
- Direct experience working with individuals who have disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults, within three of the last five years
- Other state-specific requirements may apply
- Must comply with all policies and standards
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity