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LTSS Service Care Coordinator
Centene Corporation. Develop, assess and coordinate holistic care management activities for long-term care members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities for long-term care members, including personalized service care plans and compliance with healthcare regulations. Proficient in evaluating member needs, facilitating optimal outcomes, and providing leadership feedback on service delivery.
Highest-signal resume keywords
Care ManagementPersonalized Service Care PlansMember Needs AssessmentRegulatory ComplianceLeadership Feedback
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Holistic Care ManagementCare Plan DevelopmentMember Information DocumentationOutcome MonitoringResource Coordination
Soft Skills
Interpersonal CommunicationEducating Members and FamiliesTeam CoordinationProblem Solving
Certifications & Qualifications
Bachelor's DegreeRegistered Nurse (RN) - For Iowa Plan
Industry Keywords
Long-Term CareHealthcare InstructionsCommunity ResourcesIn-Person Member VisitsCompliance Standards
About the role
Key responsibilities & impact- Develop, assess and coordinate holistic care management activities for long-term care members
- Develop or assist with personalized service care plans
- Educate members and families/caregivers about services, benefits, procedures, healthcare instructions, referrals and service options
- Evaluate member needs and available resources and facilitate plans for optimal outcomes
- Develop long-term care plans and identify providers, specialists and community resources
- Coordinate members, caregivers and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice and foster care needs
- Monitor care plans, member status and outcomes and recommend updates
- Interact with long-term care providers and partners
- Conduct on-site visits and assess member needs
- Collect and maintain member information and care management documentation
- Provide leadership feedback on quality and cost-effective service delivery
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For Iowa Plan Only: Bachelor's degree required and 1+ years of experience with populations served, or RN with 6+ years of experience with population served
- Equivalent experience may substitute through applicable knowledge, duties, scope and skill reflective of the position level
- Compliance with all policies and standards
- Ability to conduct in-person member visits and work directly with members in their homes and communities
- Ability to collect, document and maintain member information and care management activities in compliance with state, federal and third-party payer regulations
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plan
- Tuition reimbursement
- Paid time off
- Holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity