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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and resource support for individuals with disabilities and vulnerable populations. Proficient in regulatory compliance, member education, and collaboration with healthcare providers to ensure effective service delivery.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansRegulatory ComplianceExperience with Vulnerable PopulationsCollaboration with Healthcare Providers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation and Record KeepingQuality Improvement Feedback
Soft Skills
Interpersonal CommunicationLeadershipEducation and Training
Industry Keywords
Long-Term CareDisabilitiesChronic ConditionsCommunity ResourcesService Options
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers about available services and benefits
- Evaluate member needs and available resources, recommending or facilitating the best outcome
- Develop ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate members/families/caregivers with care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes; recommend updates based on member needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits as needed to assess member needs and collaborate with providers or resources
- Provide education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on quality of care and cost-effective service delivery improvements
- Perform other duties as assigned
Requirements
What you’ll need- Must reside in the state of Texas
- Bachelor's degree and 1 year of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill
- Direct experience working with individuals who have disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults, within three of the last five years
- Other state-specific requirements may apply
- Compliance with all policies and standards
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Potential additional forms of incentives