LTSS Service Care Coordinator

Centene Corporation

. Develops, assesses, and coordinates holistic care management activities for LTSS members .

Posted 10/14/2026full-timeSpringfield • Illinois • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and coordinating holistic care management activities for long-term care members, including conducting comprehensive assessments and facilitating personalized service care plans. Strong ability to collaborate with healthcare providers and community resources to ensure optimal outcomes and compliance with regulatory standards.

Highest-signal resume keywords

Comprehensive AssessmentCare Plan DevelopmentCase ManagementLocal Travel for In-Home VisitsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Holistic Care ManagementPersonalized Service Care PlansMember Needs EvaluationResource CoordinationQuality-of-Care Improvement

Soft Skills

Interpersonal CommunicationAdvocacyCollaborationLeadership Feedback

Certifications & Qualifications

RN Licensed in IllinoisLPN with Experience

Industry Keywords

Long-Term CareElderly CarePhysically DisabledCommunity ResourcesHealthcare Benefits

About the role

Key responsibilities & impact

Develops, assesses, and coordinates holistic care management activities for LTSS members
Develops or assists with personalized service care plans for long-term care members
Evaluates member needs and available resources and recommends or facilitates plans for optimal outcomes
Identifies providers, specialists, and community resources needed for long-term care
Coordinates between members, families/caregivers, and care provider teams to ensure services are accessible
Provides resource support related to employment, housing, participant direction, independent living, justice, and foster care
Monitors care plans, member status, and outcomes and recommends updates based on identified needs
Interacts with long-term care healthcare providers and partners
Collects, documents, and maintains member information and care management activities for regulatory compliance
Performs on-site visits to assess member needs and collaborates with providers or resources
Educates members and families/caregivers on procedures, provider instructions, service options, referrals, and healthcare benefits
Provides leadership feedback on quality-of-care and cost-effective service delivery improvements
Performs other duties as assigned

Requirements

What you’ll need

Bachelor's degree and 1 year of related experience
For the Illinois Plan, candidates working with Physically Disabled/Elderly members must meet one of: RN licensed in Illinois; bachelor’s or master’s degree in a specified human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
Ability to conduct comprehensive assessments and coordinate formal services, where applicable
Candidates with case management, advocacy, or home visit experience are strongly preferred
Ability to work Monday-Friday, 8:00 AM-5:00 PM CT during training and Monday-Friday, 8:00 AM-4:30 PM CT on the regular schedule
Ability to perform approximately 50% local travel for in-home member visits
Compliance with all policies and standards

Benefits

Comp & perks

Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Benefits may be subject to program eligibility