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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities for quality, cost-effective healthcare outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, ensuring quality and cost-effective healthcare outcomes. Proficient in evaluating member needs, facilitating care plans, and collaborating with healthcare providers and community resources.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansRegulatory ComplianceMember EducationCollaboration with Healthcare Providers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation and Record KeepingQuality Improvement
Soft Skills
Interpersonal CommunicationLeadership FeedbackProblem Solving
Certifications & Qualifications
Bachelor's DegreeRegistered Nurse (RN) - For Iowa Plan Only
Industry Keywords
Long-Term CareHealthcare OutcomesMember SupportCommunity ResourcesCost-Effective Service Delivery
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for quality, cost-effective healthcare outcomes
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate plans for the best outcome
- Develop ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates based on member needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits as needed to assess member needs and collaborate with providers or resources
- Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- Bachelor's degree required
- 1+ years of experience with populations served required
- Requires a Bachelor's degree and 1 year of related experience
- Equivalent experience may be acquired through applicable knowledge, duties, scope and skill reflective of the level of this position
- For Iowa Plan Only: Bachelor's degree required and 1+ years of experience with populations served, or RN with 6+ years of experience with population served
- Monday–Friday, 8AM–5PM CST availability
- Must comply with all policies and standards
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity