LTSS Service Care Coordinator

Centene Corporation

. Develop, assess, and coordinate holistic care management activities .

Posted 11/9/2026full-timeRound Lake • Illinois • United StatesJunior💰 $23 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and comprehensive assessments for long-term care members. Proficient in collaborating with care provider teams and community resources to ensure accessible services and compliance with regulatory standards.

Highest-signal resume keywords

Case ManagementComprehensive AssessmentsCare CoordinationRegulatory ComplianceCommunity Resource Identification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Holistic Care ManagementPersonalized Service Care PlansMember Needs EvaluationOn-Site VisitsDocumentation and Record Keeping

Soft Skills

CommunicationAdvocacyCollaborationEducationFeedback Provision

Certifications & Qualifications

RN Licensed in IllinoisLPN Certification

Industry Keywords

Human ServicesLong-Term CareAging ServicesPhysical Disability WaiversSocial Work

About the role

Key responsibilities & impact

Develop, assess, and coordinate holistic care management activities
Develop or assist with personalized service care plans for long-term care members
Educate members and families/caregivers about services, benefits, procedures, healthcare instructions, service options, referrals, and healthcare benefits
Evaluate member needs and available resources and recommend or facilitate appropriate plans
Identify providers, specialists, and community resources for long-term care
Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
Monitor care plans, member status, and outcomes and recommend updates based on needs
Interact with long-term care providers and partners
Collect, document, and maintain member information and care management activities for regulatory compliance
Perform on-site visits and collaborate with providers or resources
Provide feedback to leadership on quality of care and cost-effective service delivery improvements
Comply with policies and standards and perform other assigned duties

Requirements

What you’ll need

Bachelor's degree and 1 year of related experience
For Illinois Plan Physically Disabled/Elderly roles, one of: RN licensed in Illinois; bachelor's or master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
Relevant human services fields include Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics-Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work, or Sociology
Experience with case management, advocacy, or home visits/community travel preferred
Ability to serve community-based members with aging and physical disability waivers
Ability to conduct comprehensive assessments and coordinate formal services, where applicable
Ability to travel into member homes and perform on-site visits
Ability to work the stated Central Time schedules

Benefits

Comp & perks

Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity