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LTSS Service Care Coordinator
Centene Corporation. Assist in developing, assessing, and coordinating holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and resource support for long-term care members. Proficient in evaluating member needs, ensuring compliance, and collaborating with healthcare providers to enhance service delivery.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansRegulatory ComplianceCollaboration with Healthcare ProvidersMember Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation and Record KeepingQuality Improvement
Soft Skills
Interpersonal CommunicationLeadership FeedbackCollaborationProblem Solving
Certifications & Qualifications
Bachelor's DegreeRegistered Nurse (RN) - For Iowa Plan Only
Industry Keywords
Long-Term CareMember SupportCommunity ResourcesHealthcare BenefitsIn-Person Member Visits
About the role
Key responsibilities & impact- Assist in developing, assessing, and coordinating holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members, caregivers, and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Conduct on-site visits and collaborate with providers or resources
- Provide education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on improving quality of care and cost-effective service delivery
- Perform other assigned duties and comply with policies and standards
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position may qualify
- For Iowa Plan Only: Bachelor's degree required and 1+ years of experience with populations served, or RN with 6+ years of experience with population served
- Ability to conduct in-person member visits throughout Woodbury County, Iowa
- Compliance with all policies and standards
Benefits
Comp & perks- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
- competitive pay
- additional forms of incentives may be included in total compensation