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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, case management, and developing personalized service care plans for long-term care members. Proficient in regulatory compliance and effective communication with members, families, and healthcare providers.
Highest-signal resume keywords
Care CoordinationCase ManagementHCBS Waiver ExperienceRegulatory ComplianceIllinois RN License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementAssessmentResource CoordinationCare Plan DevelopmentDocumentationQuality ImprovementOn-Site VisitsMember EducationData CollectionOutcome Monitoring
Soft Skills
Interpersonal CommunicationLeadershipCollaborationProblem SolvingEmpathy
Certifications & Qualifications
Illinois RN LicenseLPN Certification
Industry Keywords
Long-Term CareHuman ServicesElderly CareCommunity ResourcesParticipant DirectionIndependent LivingFoster CareHealthcare BenefitsLocal TravelRegulatory Standards
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Evaluate member needs and available resources and recommend or facilitate appropriate care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members, families/caregivers, and care provider teams
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Conduct on-site visits to assess member needs and collaborate with providers and resources
- Educate members and families/caregivers on procedures, provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on quality-of-care and service-delivery improvements
- Perform other duties as assigned and comply with policies and standards
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience or equivalent experience acquired through applicable knowledge, duties, scope and skill
- Candidates must reside within McLean, Livingston, Iroquois, Vermilion, Champaign, DeWitt, or Piatt County, Illinois
- Strong preference for HCBS waiver, case management, and care coordination experience
- For the Illinois Plan Physically Disabled/Elderly candidate: Illinois RN license, or a bachelor’s/master’s degree in a human services-related field, or LPN with one year of experience conducting comprehensive assessments and providing formal services for the elderly
- Ability to perform 50–75% local travel and on-site member visits as needed
- Compliance with policies, standards, and applicable state, federal, and third-party payer regulations
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity